German Speaking IT Customer Support – Intern

Your Responsibilities:

• Be the first point of contact for IT issues via phone, email, chat, and ticketing systems
• Provide technical support and customer service in German
• Troubleshoot common hardware, software, and access problems
• Log and track incidents in the ITSM system and escalate when needed
• Keep users informed and deliver a consistently excellent support experience

What We Offer (Perks & Benefits):

• An inclusive workplace where different backgrounds, perspectives, and ideas are valued and everyone can be themselves
• Real-world experience in an international IT environment
• A strong career starter with exposure to global customers and technologies
• Free access to Udemy, LinkedIn Learning, and NorthStar learning platforms
• Fruit Days & Muesli Bar
• Regular team events, office get-togethers, community activities, and celebrations throughout the year
• Technical Talent Development Program (TTDP) designed to help you grow into specialized IT roles
• Hybrid working model - work mostly from home with occasional team days

How to Apply:

Please apply with your CV and a short introduction about yourself, and we will contact you as soon you can.