Polish-Speaking Customer Logistics Specialist

As a Customer Logistics Specialist, you'll play an essential role in helping customers throughout their delivery journey. This is more than a traditional customer service role – you'll gain exposure to the fast-paced world of logistics and supply chain operations while working closely with transport, warehouse, and delivery teams.

Feladatok:

WHAT YOU'LL DO:

• Provide customer support for shipment and delivery enquiries via phone, email, and chat
• Track parcels, investigate delivery issues, and coordinate resolutions with operational teams
• Manage customer cases, delivery amendments, and records while ensuring timely, professional service

Elvárások:

EXPECTATIONS

•Active or passive student status (full-time studies)
•Strong communication skills in English (B2) and Polish (C1)
•At least 24 working hours (without breaks) per week between Monday and Friday
•Customer-focused mindset with excellent communication skills
•Proactive, organized, and tech-savvy
•Confidence using computers and fast typing skills

Previous customer support experience is welcome, but not required.

Egyéb:

BENEFITS

Why join us?

•Use yourPolish every day and practise your English in an international team.
•Gain practical work experience while studying, developing communication, problem-solving, and logistic specialist skills
•Learn through training and guidance—you don’t need previous logistic experience to get started
•Join a new team from the beginning, learn alongside your colleagues, and help build a supportive working environment